January, 2010

In the News
Friday, January 22, 2010

Toronto Star - January 22, 2010

City gets a kick to do better with complaints system

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In the News
Friday, January 22, 2010

Sing Dao Daily - January 22, 2010

City of Toronto Ombudsman processed over 1,000 complaints and enquiries

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In the News
Friday, January 22, 2010

Ming Pao - January 22, 2010

Office of the Ombudsman process 1057 complaints and enquiries in first 9 months

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In the News
Friday, January 22, 2010

Globe and Mail - January 22, 2010

Ombudsman asks for more cash

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In the News
Friday, January 22, 2010

National Post - January 22, 2010

City fails to call people who complain: ombudsman

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In the News
Friday, January 22, 2010

Toronto Sun - January 22, 2010

Hall of Complaints - Toronto Ombud digs in

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In the News
Friday, January 22, 2010

CBC News - January 21, 2010

Ombudsman says city needs better complaints handling

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In the News
Friday, January 22, 2010

CTV News - January 21, 2010

T.O. ombudsman report calls for better communication

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In the News
Friday, January 22, 2010

680 news - January 21, 2010

Toronto's Ombudsman dealt with over 1,000 complaints in nine months, report says

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From the Ombudsman
Thursday, January 21, 2010

Office of the Ombudsman Start Up Year – 1,057 Complaints Two Recommendations to Council

Click here to download the latest news release from the Office of the Ombudsman.

From the Ombudsman
Thursday, January 21, 2010

The Record - January 2010

Happy New Year from the Office of the Ombudsman! Please download our latest newsletter for the latest updates from our office.

Don't want to download the whole newsletter?

Here are the articles in this month's The Record

From the Ombudsman
Friday, January 15, 2010

Media Advisory - Release of First Annual Report

To read the complete Media Advisory click here.

Investigations
Tuesday, January 12, 2010

Housing Matters

An investigation into the Toronto Community Housing Corporation's Proposed Eviction of a Tenant.

Click here to read report.