Toronto Ombudsman

From the Ombudsman
Monday, February 22, 2010 - 16:25

Ombudsman releases a new publication - Defining Fairness

The Office of the Ombudsman has published a handbook (click here) entitled Defining Fairness. 

This publication is intended to assist City of Toronto public servants understand their rights and responsibilities as they relate to fairness.  It is also intended to create a shared understanding of how the Ombudsman views fairness and conducts business so that we can work effectively together when addressing complaints.