February, 2011

From the Ombudsman
Wednesday, February 2, 2011

2010 Annual Report

Press release: The Ombudsman has just released her 2010 Annual Report. Download the Report here.

In the News
Wednesday, February 2, 2011

Toronto Star – Daniel Dale

"Some Toronto bureaucrats selfish, ombudsman says" Read the article here.

In the News
Wednesday, February 2, 2011

Globe and Mail – Kelly Grant

"Watchdog knocks Toronto for keeping customer-service policy
under wraps" Read the article here.

In the News
Thursday, February 3, 2011

Toronto Star - City Hall Notebook

City Hall Notebook: read the article here.

In the News
Thursday, February 3, 2011

CBC

"Customer service lacking, says city ombudsman" Read the article here.

In the News
Monday, February 7, 2011

Globe and Mail – Marcus Gee

"City's ombudsman needs the resources to do her job" Read the article here.

In the News
Monday, February 7, 2011

The Live Drive with John Tory on NewsTalk 1010

Listen to John Tory's comments and his interview with the Ombudsman here.

In the News
Friday, February 11, 2011

Goldhawk Fights Back with Dale Goldhawk on Zoomer Radio AM 740

Listen to Dale Goldhawk's interview with the Ombudsman here.

In the News
Wednesday, February 23, 2011

Toronto Star – Joe Fiorito

"Fiorito: City ombudsman delivers justice on a shoestring" Read the article here.