From the Ombudsman
Tuesday, April 3, 2012
City of Toronto Ombudsman
Results of Investigation
Toronto - April 3, 2012
The City of Toronto Ombudsman, Fiona Crean, will be releasing her latest investigative report tomorrow, April 4, 2012.
Copies of the report will be available Wednesday morning at 9:30 AM at the City Hall Press Gallery and on the web at ombudstoronto.ca.
For further information or to arrange interviews, contact:
Lauren Hollywood
Office of the Ombudsman
City of Toronto
Office: 416-392-7065
lhollyw@toronto.ca
From the Ombudsman
Wednesday, April 4, 2012
The Toronto Office of the Ombudsman has received ongoing complaints from residents about excessive bills for sudden, inexplicable water consumption.
Click here to read the Water Works Report (.PDF).
From the Ombudsman
Wednesday, April 4, 2012
In a report released today, the City of Toronto's Ombudsman says Toronto's system for metering, recording and billing for water usage generally works well. "But when serious billing problems do occur," says Fiona Crean "they become impossible to solve."
Click here to read the press release (.PDF).
To read the report, click here.
In the News
Tuesday, April 10, 2012
"Soaring water bills get little sympathy from city" Read the article Here.
In the News
Tuesday, April 10, 2012
"Water billing system takes a bath" Read the article Here.