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NewsOffice of the Ombudsman releases latest investigative findings click here to read news release or here to read the report.
read moreThe Ombudsman has submitted her budget request for 2010. Please click here to view the presentation and submission.
read moreThe March edition of The Record is ready. Click here to download
read moreThe Office of the Ombudsman has published a handbook (click here) entitled Defining Fairness.
This publication is intended to assist City of Toronto public servants understand their rights and responsibilities as they relate to fairness. It is also intended to create a shared understanding of how the Ombudsman views fairness and conducts business so that we can work effectively together when addressing complaints.
read moreClick here to download the latest news release from the Office of the Ombudsman.
read morePlease click here to read transcript of the January 21 Radio Show.
read moreCity gets a kick to do better with complaints system
click here to read this article
read moreCity of Toronto Ombudsman processed over 1,000 complaints and enquiries
click here to read this article
read moreOffice of the Ombudsman process 1057 complaints and enquiries in first 9 months
click here to read this article
read more