Speeches

Embedding Equity through Ombudsman Systemic Investigations
Thursday, March 28, 2013

City of Toronto Access, Equity and Human Rights (AEHR) Symposium. March 28, 2013. Bram & Bluma Appel Salon. Click here to download. 

 

 

The Role of Ombudsman in Municipal Accountability
Tuesday, February 12, 2013

Ontario Bar Association, Western Harbourfront Castle Conference Centre, February 8 2013. Click here to download.

The Ombudsman in the Municipal Equation: Serving the Public: Communicating and Seeing Complaints as Opportunities
Monday, October 1, 2012

Toronto Transit Commission, TTC Hillcrest Facility, Toronto, September 4, 2012. Download the speech here: PDF Download.

Relevance, Responsibility and Rapid Response: The Ombudsman’s Adaptive Capacity
Thursday, June 21, 2012

X International Baku Conference of Ombudsman, Promotion and Protection of Human Rights in Emergencies, Challenges and Opportunities: Recalling Fundamental Principles - Baku, Azerbaijan, June 18-21, 2012. Download the speech here: PDF Download.

The Role of the Ombudsman: Enhancing Human Rights and Strengthening Government Accountability
Tuesday, May 29, 2012

IPAC Study Tour, Senior Civil Servants from India and Sri Lanka, May 23, 2012. Download the speech here: PDF Download

Democracy, Equity and Access in Uncertain Times: Ombudsman as a Bridge
Monday, January 30, 2012

Urban Alliance for Race Relations, December 7, 2011. Download speech here: PDF Download.

United in our Differences - United for Human Rights
Monday, January 30, 2012

Ontario Science Centre, December 6, 2011. Download the speech here: PDF Download.

Conflict Resolution and the Public Trust
Monday, November 28, 2011

St. Andrews Presbyterian Church, November 19, 2011. Download the speech here: PDF Download.

The City of Toronto Act, Five Years Later: Has it Met Expectations
Wednesday, November 2, 2011

Panel Discussion: Munk School of Global Affairs & Osgoode Law School, November 1, 2011. Download the speech here: PDF Download.

Accountability Officers: Balancing Independence and Accountability
Monday, June 6, 2011

The New Administrative Law: Osgoode Hall Law School, May 27, 2011. Download the speech here: PDF Download